Indica
Backed by cutting edge technology, an uncompromising focus on ease-of-use and dedicated customer service, Indica Labs’ software and services are being used to make vital discoveries in pathology labs and research organizations around the world.
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Careers – Field Application Scientist – North America

Indica Labs / Careers  / Careers – Field Application Scientist – North America

Careers – Field Application Scientist – North America

Summary

Hybrid sales and technical position which provides Applications Support and some Sales Support in digital pathology and image analysis for Indica Labs, Inc.’s HALO, HALO Link, and HALO AI platforms in a commercial environment.

Duties and Responsibilities

Customer Support

  • Works with customers to determine which software solutions best meets needs
  • Demonstrates software capabilities through remote conferencing or on-site visits
  • Manages software trials and proof-of-concept studies
  • Supports commercial efforts by participating in seminars and tradeshows or giving technical presentations or posters as required
  • Trains customers using remote conferencing or on-site visits
  • Provides ongoing technical and scientific support to existing customers
  • Supports workload of Field Application Scientists

Sales & database management

  • Qualifies new leads, issues quotes, reports back on quotations and outcomes
  • Keeps the Customer Relation Management (CRM) database up-to-date, including importing new data, updating records, and performing necessary cross checks
  • Assists in the preparation of sales statistics and reports
  • Performs ongoing account management duties for assigned accounts

Minimum Requirements

  • This position is limited to applicants who are currently residing in North America
  • Bachelor’s Degree (or international equivalent) in Biology or related biomedical science
  • Authorization to work in the United States, or appropriate authorization to work the applicant’s current home country. Indica Labs, Inc. does not sponsor applications for work visas.
  • Valid Passport for international travel

Preferences

  • Over 1 year of direct laboratory experience (college or industry)
  • Basic understanding of laboratory workflow
  • Experience with pathology, digital pathology, histology, microscopy, and image analysis
  • Previous application experience

Knowledge, Skills, and Abilities Required

  • Ability to deliver presentations to large and small scientific audiences
  • Excellent soft skills, with a passion for providing superior customer service
  • Basic Information Technology (IT) and network knowledge
  • Ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Ability to communicate information and ideas in speaking so others will understand.
  • Ability to speak clearly so others can understand you.
  • Ability to identify and understand the speech of another person.
  • Ability to read and understand information and ideas presented in writing.

Location

This is a remote position, located in the employee’s home state or country.

Working Conditions and Physical Effort

  • Ability to travel globally, on short notice (50%)
  • Some limited physical effort may be required
  • No, or limited exposure to physical risk
  • Work is normally performed in a typical interior/office work environment

Special Instructions to Applicants

For best consideration, candidates are required to submit their Resume/CV and Cover Letter to careers@indicalab.com by May 31, 2019.