Indica
Backed by cutting edge technology, an uncompromising focus on ease-of-use and dedicated customer service, Indica Labs’ software and services are being used to make vital discoveries in pathology labs and research organizations around the world.
+1 (505) 492 0979
sales: info@indicalab.com
support: support@indicalab.com

Careers – Inside Sales, EMEA – Midlands or South, UK

Indica Labs / Careers  / Careers – Inside Sales, EMEA – Midlands or South, UK

Careers – Inside Sales, EMEA – Midlands or South, UK

Company

Indica Labs develops and sells enterprise software solutions for rapid, quantitative evaluation of digital pathology and life science images. Nestled within the picturesque landscapes and scientific hub of New Mexico, the US state with the highest number of PhDs per capita, home to the Sandia National Laboratories, Los Alamos National Laboratory, Intel and even the founding garage of Microsoft we can access the brightest and the best software developers. With this talent, a focused and supportive management team and a unclouded vision for the future we have had remarkable success in creating workstation/cloud-based software products that drive innovation in the digital pathology space. Indica Labs received the highest accuracy score for a commercial organization in the Camelyon 17 machine learning tissue recognition algorithm, a competition for cancer detection using Artificial Intelligence (AI) based software algorithms held in the Radboud University Medical Center in Nijmegen. Pharmaceutical, healthcare, and research organizations worldwide are turning to our flagship product HALO for high-throughput, whole-slide image quantification in areas such as neuroscience, ophthalmology, metabolism, oncology, respiratory, and toxicological pathology. We are looking build on these achievements by expanding our European team with motivated and successful individuals who will thrive in the freedom of a nimble and dynamic enterprise like Indica.

The Position

This is a hybrid sales and administrative position which would suit a BSc level candidate with a background in biological sciences (or related) or biomedical science or a person in a limited inside sales role (potentially UK based) looking for increased scope, larger territory and greater responsibility for the European market. A positive outlook and engaging personality are essential as the role involves direct communications with existing and prospective customers as well as integration within the existing positive and motivated European team. An interest in technology (scientific software and AI) would be desirable. The primary responsibility of this role will be to drive growth in the European territory through close collaboration with the existing Field Application Scientists and Sales teams. The position involves the following essential sales administration functions:

Customer Engagement

  • Cold emails/calls outreach to engage new prospects
  • Campaign creation to acquire new prospects
  • Re-engage with previous leads (warm outreach) or touch base with existing customers to maintain and nurture positive relationships established between Indica Labs and our customer base
  • Manage inbound enquiries (primarily via email) for the European region and co-ordinate appropriate first line response (e.g. online software demonstration, webinar invitation, or face to face meeting)
  • Perform initial qualification of customer needs using WebEx meetings and work with Field Application Scientists to ensure these needs are met

Marketing Activities

  • Co-ordinate and participate in European conferences working with Field Application Scientists (FAS) and Sales teams
  • Build market intelligence of digital pathology in Europe and work with USA based marketing colleagues to optimise marketing efforts (content, digital and email marketing) here in Europe
  • Penetrate new markets (Eastern Europe, Southern Europe, Middle East and Asia) via warm outreach and information gathering

Sales & Database Management

  • Mining scientific and social media platforms such as Linkedin, Pubmed, Scileads and other databases to find new prospects
  • Prospect/database research: Develop prospect database within different target markets and establish strategies to reach them
  • Qualify new leads, issue quotes, report back on quotations made and outcomes
  • Keep the customer database (CRM) up-to-date, importing new data, updating records and performing the necessary cross checks
  • Assist in the preparation of sales statistics & reports
  • Perform ongoing account management duties for assigned accounts
  • Perform account profiling in order to cross-sell or upsell additional products

Qualifications and Required Skills

  • BSc in Biology or related subjects
  • Experience in a fast-paced sales (B2C/B2B) environment
  • Limited familiarity with image analysis/scientific software
  • Ability to travel across Europe up to 20% of the time
  • Excellent interpersonal skills with a passion for providing superior customer service

Desired Skills

  • Understanding of drug development workflow
  • Basic IT/network knowledge
  • Proficiency in second European Language
  • Previous inside sales or B2B marketing experience

Location

UK- Midlands or South

Compensation

Full-time employees are offered very competitive salaries and are eligible for company bonus scheme

Special Instructions to Applicants

For best consideration, candidates are required to submit their Resume/CV and Cover Letter to careers@indicalab.com. Recent college graduates (less than two years) with limited applicable work experience (less than 1 year) shall submit a current copy of unofficial transcripts for consideration for hire and/or internship opportunities.